Your cart is empty
Continue ShoppingWe'd Love to Hear From You
Whether you have a question about our weaves, need styling advice, or just want to say hello — our team is here for you.
Call Us
+91 91306 53501
Email Us
torsotale@gmail.com
Quick Chat
Visit Us
Kolkata, West Bengal
Send Us a Message
Fill in the form below and we'll get back to you as soon as possible.
Our Promise
Every query is handled personally by our team. No bots, no waiting forever — just real humans who care about your experience.
Frequently Asked Questions
Quick answers to the things you might be wondering.
We usually dispatch within 2-3 business days. Delivery across India takes 5-7 business days via trusted courier partners. Metro cities often receive orders within 3-5 days.
All our sarees are 100% handloom, crafted by skilled artisans from Bengal. Each piece carries a unique character and slight variations that make it one-of-a-kind.
We offer hassle-free returns within 7 days of delivery. The saree must be unused and in its original packaging. Exchanges are subject to availability. Simply reach out to us and we'll guide you through the process.
Yes! We ship worldwide. International delivery typically takes 10-15 business days. Shipping charges and customs duties (if any) vary by destination and are the responsibility of the buyer.
We recommend gentle hand wash with mild detergent, or dry cleaning for best results. Avoid wringing — instead, hang dry in shade. Iron on medium heat. Always store folded in soft muslin cloth.
Absolutely! We love custom requests. Share your vision via WhatsApp or email and our team will work with the weavers to create something special for you. Custom orders typically take 3-4 weeks.
We accept UPI, credit/debit cards, net banking, and popular wallets via Razorpay. For orders above ₹5,000, we also offer COD (Cash on Delivery) across India.
Once your order is dispatched, you'll receive a tracking link via email and WhatsApp. You can also reach out to us directly for order updates anytime.
Every Weave Tells
a Story
From the looms of Bengal to your wardrobe — explore our curated collection of handloom sarees crafted with generations of artistry.